{"id":34955,"date":"2024-12-12T15:34:17","date_gmt":"2024-12-12T15:34:17","guid":{"rendered":"https:\/\/www.thehippohouse.org\/?page_id=34955"},"modified":"2024-12-12T15:50:32","modified_gmt":"2024-12-12T15:50:32","slug":"politica-de-devolucions","status":"publish","type":"page","link":"https:\/\/www.thehippohouse.org\/ca\/politica-de-devolucions\/","title":{"rendered":"Pol\u00edtica de Devolucions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34955\" class=\"elementor elementor-34955 elementor-34963\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-407dd1b3 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"407dd1b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2165a382\" data-id=\"2165a382\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35a3510c elementor-widget elementor-widget-heading\" data-id=\"35a3510c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Devolucions de la Botiga Solid\u00e0ria Hippo\ud83e\udd9b\ud83d\udc99<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab6468e elementor-widget elementor-widget-text-editor\" data-id=\"3ab6468e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hola! Necessites <strong>tornar<\/strong> algun article? No passa res, a la <strong>Botiga Hippo<\/strong> estem aqu\u00ed per ajudar-te amb tot <strong>l&#8217;Amor<\/strong> i fer que el proc\u00e9s sigui el m\u00e9s <strong>senzill<\/strong> possible. Aqu\u00ed t&#8217;expliquem com <strong>gestionar devolucions<\/strong> i qu\u00e8 <strong>has de tenir en compte<\/strong>. \ud83c\udf1f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d93a392 elementor-widget elementor-widget-heading\" data-id=\"6d93a392\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udc8c Com sol\u00b7licitar una devoluci\u00f3?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57540416 elementor-widget elementor-widget-text-editor\" data-id=\"57540416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vols <strong>retornar un article<\/strong>, el primer que has de fer \u00e9s posar-te en contacte amb nosaltres. Pots fer-ho de diverses maneres:<\/p><ul><li><strong>Formulari de contacte<\/strong> a la nostra p\u00e0gina web.<\/li><li><strong>Correu electr\u00f2nic: <\/strong>envia&#8217;ns un missatge a<strong> <a href=\"mailto:info@thehippohouse.org\">info@thehippohouse.org<\/a>.<\/strong><\/li><li><strong>Tel\u00e8fon<\/strong>: Truca&#8217;ns al <strong>+34 931 782 359.<\/strong><\/li><\/ul><p>Si us plau, indica&#8217;ns que <strong>vols fer una devoluci\u00f3<\/strong> i <strong>quin \u00e9s el producte<\/strong> que vols retornar. \ud83e\udd9b Un membre de <strong>l&#8217;equip Hippo<\/strong> et respondr\u00e0 <strong>r\u00e0pidament<\/strong> amb totes les <strong>instruccions<\/strong> per procedir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b0797f elementor-widget elementor-widget-heading\" data-id=\"61b0797f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u23f3 Condicions i terminis de devoluci\u00f3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74ebcaa5 elementor-widget elementor-widget-text-editor\" data-id=\"74ebcaa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sabem que a vegades les coses canvien, i est\u00e0 b\u00e9! Aqu\u00ed tens les <strong>condicions<\/strong> per tornar un article:<\/p><ul><li><strong>Tens<\/strong> <strong>7 dies naturals<\/strong> des que <strong>reps<\/strong> la teva comanda per sol\u00b7licitar una devoluci\u00f3.<\/li><li>El <strong>producte<\/strong> ha d&#8217;estar en <strong>perfecte estat,<\/strong> amb les <strong><u>etiquetes originals encara col\u00b7locades.<\/u><\/strong><\/li><li>Per <strong>motius d&#8217;higiene i seguretat,<\/strong> certs articles (com productes personalitzats o consumibles) <strong><u>no poden ser retornats.<\/u><\/strong><\/li><\/ul><p><strong>Compleixes aquestes condicions?<\/strong> Genial! Escriu-nos i ho <strong>solucionarem<\/strong> tot r\u00e0pid i f\u00e0cil.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a2e7a12 elementor-widget elementor-widget-heading\" data-id=\"1a2e7a12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udce6 Despeses per devoluci\u00f3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cefc1c7 elementor-widget elementor-widget-text-editor\" data-id=\"cefc1c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Volem ser <strong>transparents<\/strong>:<\/p><ul><li>Si decideixes tornar un article,<strong> les despeses d&#8217;enviament s\u00f3n a c\u00e0rrec teu.<\/strong><\/li><li>Si la devoluci\u00f3 es deu a un <strong>error nostre<\/strong> (per exemple, producte equivocat o defectu\u00f3s), assumirem totes les despeses. Faltaria m\u00e9s!<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6ba9db elementor-widget elementor-widget-heading\" data-id=\"d6ba9db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udcb6 Com rebr\u00e0s el teu reemborsament?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f28c3a elementor-widget elementor-widget-text-editor\" data-id=\"30f28c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quan comprovem que el producte <strong>compleix amb les condicions<\/strong> de devoluci\u00f3, farem el <strong>reemborsament de manera immediata<\/strong>. Aqu\u00ed tens els detalls segons el teu m\u00e8tode de pagament:<\/p><ul><li><strong>Has pagat amb targeta o a trav\u00e9s de WooPayments (Stripe)<\/strong>: L&#8217;import es retornar\u00e0 a la mateixa targeta o compte utilitzada per fer el pagament. El temps que trigui a reflectir-se dependr\u00e0 del teu banc, per\u00f2 normalment es completar\u00e0 en <strong>uns dies h\u00e0bils.<\/strong><\/li><li><strong>Has pagat amb PayPal<\/strong>: Et retornarem l&#8217;import directament al teu compte de PayPal. Tingues en compte que PayPal <strong>pot trigar uns dies<\/strong> a reflectir-ho.<\/li><li><strong>Has pagat mitjan\u00e7ant transfer\u00e8ncia banc\u00e0ria<\/strong>: Si us plau, indica&#8217;ns el teu n\u00famero de compte per poder fer l&#8217;ingr\u00e9s. El temps per veure reflectit l&#8217;import dependr\u00e0 de la teva entitat banc\u00e0ria.<\/li><\/ul><p>Prometem agilitzar-ho tot perqu\u00e8 rebis el teu <strong>reemborsament<\/strong> com m\u00e9s aviat millor! Si tens algun dubte, no dubtis a escriure&#8217;ns o trucar-nos, estarem encantats d&#8217;ajudar-te. \ud83d\udc8c<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf0b41e elementor-widget elementor-widget-heading\" data-id=\"7bf0b41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83e\udde1 Gr\u00e0cies per confiar en nosaltres<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2051c324 elementor-widget elementor-widget-text-editor\" data-id=\"2051c324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Recorda que, en comprar a la <strong>Botiga Solid\u00e0ria Hippo<\/strong>, est\u00e0s ajudant a <strong>crear recursos educatius gratu\u00efts per a les fam\u00edlies que conviuen amb hipogluc\u00e8mies<\/strong>. Aix\u00ed que, encara que hagis de tornar alguna cosa, el teu granet de sucre segueix recolzant la nostra Missi\u00f3. \ud83c\udf1f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devolucions de la Botiga Solid\u00e0ria Hippo\ud83e\udd9b\ud83d\udc99 Hola! Necessites tornar algun article? No passa res, a la Botiga Hippo estem aqu\u00ed per ajudar-te amb tot l&#8217;Amor i fer que el proc\u00e9s sigui el m\u00e9s senzill possible. Aqu\u00ed t&#8217;expliquem com gestionar devolucions i qu\u00e8 has de tenir en compte. \ud83c\udf1f \ud83d\udc8c Com sol\u00b7licitar una devoluci\u00f3? &#8230; <a title=\"Pol\u00edtica de Devolucions\" class=\"read-more\" href=\"https:\/\/www.thehippohouse.org\/ca\/politica-de-devolucions\/\" aria-label=\"Read more about Pol\u00edtica de Devolucions\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-34955","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/pages\/34955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/comments?post=34955"}],"version-history":[{"count":0,"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/pages\/34955\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.thehippohouse.org\/ca\/wp-json\/wp\/v2\/media?parent=34955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}