We ask that you read this privacy policy carefully so that you understand how we collect, use and process your personal information.

The website www.thehippohouse.org, as well as all the information and materials it contains are managed by The Hippo House.

For any questions regarding this policy, you can send an email to info@thehippohouse.org

At The Hippo House we are committed to guarantee the privacy of all our users. This privacy policy exclusively governs the website of thehippohouse.org, but not the links to websites or third-party applications that we can refer to on our website. Third party links or applications may have their own privacy policy that applies to them.

In The Hippo House we are not responsible for the illegitimate use that third parties may make of the brand names, product names or trademarks that, not being property of The Hippo House, appear on our website. The user is solely responsible for the use made of the services, content, links and hypertext included in our website.

We try to use our own content, but sometimes we use images that appear on third-party websites and are cataloged as “free for commercial use”. However, if you have seen an image that has authorship, we would appreciate it if you could contact us at info@thehippohouse.org and we will solve it in a jiffy.


By using the website thehippohouse.org you accept the conditions of this privacy policy. In The Hippo House we can change these conditions occasionally. Each time you use this website, the conditions of the privacy policy that you will have available when accessing this site will apply.

What information do we collect and keep?

The type and amount of information we receive and keep depends on the use that each user makes of our website. Users can access most pages and entries of thehippohouse.org without revealing their identity or other personal information.

During visits to our website, our site stores anonymous log files that provide us with valuable information to improve the user experience. If you want more information, you can access our cookies policy.

The Hippo House does not collect user identification information (such as name, address, telephone number or email address) unless the user decides to provide it to us, such as making a purchase in our store or joining the Hippo Club.

How do we use the information collected?

The Hippo House and its service providers (for example: the courier company that brings you the order to your home), will treat your data with confidentiality and keep it in a secure environment.

The collection and automated processing of personal data of the user are intended to maintain the contractual relationship established in each case with The Hippo House. For example:

  • To send you the physical products that you purchase in our store.
  • To contact you in case of incidents related to the shipment of products or the payment of orders.
  • To inform you about events or news related to the website or products. In case of sending advertising we will always identify it as such, and we will only send it to you if you give us your consent. In addition, you will always have direct access to the possibility of stopping receiving such advertising at any time.
  • Send the Newsletter if you have subscribed.

And is it safe?

At The Hippo House we adopt the appropriate security measures to ensure that your data is treated securely and we only keep it to the extent reasonable and necessary. However, the transmission of information over the internet is never completely secure. Therefore, and despite the fact that we do everything possible to protect the personal data of users, we can not guarantee 100% the security of the data transmitted to the website of thehippohouse.org.

Payments to The Hippo House are made through the Paypal platform and we do not have access to your debit or credit card details, nor to those of your Paypal account.

No to the transfer of personal data!

In The Hippo House we detest the practice of selling and transferring personal data (those companies that then call you thousands of times). Therefore, we guarantee that the personal data you provide will not be sold or rented and will not be provided to third parties unless there is an express consent on your part or that we are required by law to disclose the information from which we have.

We use cookies

Our website uses cookies that are stored temporarily in the device from which you browse. Cookies are small information files in text format that transmit information from a web page to the hard drive of the device, so that the site can remember the user’s preferences. Generally a cookie will contain the name of the domain from which it comes, the expiration date and a value (usually a single digit generated randomly).

Cookies do not provide us with information about your name or any other personal data. Those we use can not read data from your device or other cookies that exist on your device, and serve exclusively to facilitate your navigation.

If you want more detailed information about cookies and how The Hippo House uses them, we recommend you read our cookies policy.

If you want, you can set restrictions and even block them by configuring your browser options.

Access, rectification and cancellation of personal data

Under the current data protection law, the user has the right to access their personal data in order to modify them or, in certain circumstances, oppose our processing. If you want to exercise any of your rights or have any questions about our privacy policy, you can contact us at info@thehippohouse.org